1. Introduction
1.1 The Turn USW Green member programme is operated by Green Rewards
Limited trading as Jump. By becoming a Member of Turn USW Green you accept the
terms and conditions as set out below.
1.2 For more information about your Turn USW Green account please contact
us on 0207 326 5055 (Mon-Fri, 9am-5:30pm), via email at [email protected] or
via post at 141 – 147 Acre Lane, London, SW2 5UA. We aim to respond to written
enquiries within 3 working days 2.
2. Joining Turn USW Green
2.1 In order to become a member of Turn USW Green you must be 18 years of age and a colleague or student at University of South Wales.
2.2 To create an account you must register through the Turn USW Green website https://turnuswgreen.org Turn USW Green app or by calling us on 0207 326 5055 (Mon-Fri, 9am-5:30pm).
2.3 In order to create an account you must have a valid University email
address. Only those email addresses identified as belonging to University of South Wales shall be allowed to register for the programme.
2.4 Upon registration you will be asked to provide personal information
about yourself (University email address, first name, and surname) and you will be
asked to assign yourself to a team. We will handle this information in
accordance with our Privacy Policy. It is your responsibility to ensure that
any information you supply is accurate and kept up to date. We reserve the
right to suspend or cancel your account, cancel any Green Points earned and
refuse access to the website at any point if we suspect that the information
you provide is inaccurate.
2.5 We reserve the right to refuse membership without liability for any
reason.
2.6 The named account holder is responsible for all transactions that
take place on the account, for ensuring that the account details are accurate
and that your account is not accessed by anyone other than yourself.
3. Earning Green Points
3.1 Through Turn USW Green you will be able to earn ‘Green Points’ for
taking certain actions, as communicated on our website. We reserve the right to
change the actions and the amount of points that you earn for taking actions at
any point.
3.2 The specific actions, earning rates and frequency for which you can
earn Green Points are displayed on the Turn USW Green website and it is your
responsibility to ensure that you understand this.
3.3 For actions which are only eligible to be awarded a certain number
of times within a defined time period, we reserve the right to reject the award
of Green Points if you exceed the allowed number. You may raise a dispute about
any rejections by emailing us at [email protected]. After investigating your
claim any decision we make to award or not to award Green Points is final.
3.4 You may only earn Green Points for the 2 weeks immediately preceding
the current date and not for any date in the future.
3.5 Whilst we will endeavour to award Green Points in a timely manner,
we are not liable for any delay in awarding Green Points that may arise.
3.6 Green Points are non-transferrable and non-refundable. There is no
alternative and Green Points have no cash value.
4. Winning Prizes
4.1 The prizes available to you through participation in the scheme are
set out on the Turn USW Green website and app and are subject to change at any
time. We will notify you of any changes to the prizes available.
4.2 Reasonable efforts will be made to check the legitimacy of the
points-earning submissions made by winning members. If there is suspicion that
points are being earned deceitfully or incorrectly then efforts will be made to
contact the member and adjust these points.
4.3 You will be contacted via email or telephone if you have won a
prize. It is your responsibility to respond to this contact in a timely manner
in order to claim your prize. If you do not claim your prize within 2 weeks of
contact, you will automatically be sent a voucher via email for the value of
your prize.
4.4 There is no cash alternative to the prizes offered, and you may only
choose your prize from the options presented to you.
4.5 Vouchers are supplied by external companies and any delay in
fulfilment of these vouchers is not the responsibility of Turn USW Green.
5. Charity Donations
5.1 Through the programme members may be able to win donations for local community projects and charities. If applicable, details about how members may be able to win donations for local community projects and charities are set out on the Turn USW Green website and app and are subject to change at any time.
6. Email communications
6.1 As part of the programme, and in order to communicate with you about
your participation and performance in the programme, you will receive email
communications to the email address that you provided at sign up. These will
include: service emails (registration confirmation, password reset,
deactivation etc.); weekly reminder emails; and monthly newsletters.
6.2 You can unsubscribe from email communications at any time by using
the unsubscribe link featured in each email or by contacting us at [email protected] or
by calling 0207 326 5055 (Mon – Fri, 9am – 5:30pm).
7. Maintaining your account
7.1 You are responsible for making sure that the information on your
account is correct. You can check your account details and make changes by
visiting the ‘My Account’ area of the website.
7.2 You can close your account at any time by contacting us at [email protected] or
by calling 0207 326 5055 (Mon-Fri, 9am-5:30pm)
7.3 You are responsible for the security of your account and the log in
details used to access your online account information. You should notify us
immediately if you suspect that someone else knows your log in details so that
we can suspend your account pending issuance of new log in information. We will
not be responsible if any of your Points are altered by someone else in
possession of your log in details.
8. Collection and use of data
8.1 The data we collect and the ways in which we use it are set out in
our Privacy Policy, which forms part of these Terms and Conditions.
8.2 Any information collected from you will be treated in accordance
with the General Data Protection Regulations (2018).
9. Miscellaneous
9.1 We may make changes to these Terms and Conditions and will give you
as much notice as we reasonably can regarding these changes. Activity on your
account after such a notification will constitute acceptance of the revised
rules.
9.2 Green Rewards Limited is registered in England & Wales under
company no. 7490327. Its registered office address is 5 Market Yard Mews,
194-204 Bermondsey Street, London SE1 3TQ.